A Message from our President & CEO
Several years ago, leaders of two organizations sat at a table with an understanding that as the health care environment around them changed, so too must they. This understanding was developed over several years into a reality that we all know today as Emtiro Health.
Above all else, we believe that Emtiro Health can provide inspiring support and help chart a new path forward for patients, providers, and payers looking for bold outcomes.
This is our promise to ourselves and our partners:
We will be impeccable with our words: We will use words that are founded in fact. Our words will be spoken with respect and appreciation for those listening. We will listen well and be attentive to the words of others before speaking. And when we have nothing of value to say we will be content with our silence.
We will seek to understand and to be understood: Because our work matters, we will provide constructive feedback to our colleagues and partners. We will express our appreciation for a job well done and we will work to ensure a shared mental model among all of our colleagues and partners.
We will not make assumptions: We will search for what is true. When we have questions, we will ask them. We will allow ideas to flow. We will be inclusive of others and show respect for their opinions. We will not leave a meeting or a discussion with lingering questions.
We will always do our best: We will always bring our best effort to every engagement. We will get help when we need it. We will offer help when we see it is needed. We will not overcommit ourselves so that we can ensure the best work for our partners. When help is provided we will say “thank you.” We will seek an appropriate balance of work and non-work to ensure that we can do our best. We will show compassion and concern for our colleagues' and partners' wellbeing. We will laugh and have fun.
Kelly B. Garrison
President and Chief Executive Officer
Meet Our Executive Leadership Team
President and CEO
Kelly is a passionate and energetic leader. In addition to her role as President and CEO for Emtiro Health, she also serves as the Executive Director for Northwest Community Care Network. Kelly joined NCCN more than seven years ago as the quality development coordinator and has served in a variety of positions, focused on quality, informatics, and operations. Prior to joining NCCN, Kelly spent several years in the Patient and Family Relations department at Wake Forest Baptist Medical Center. Through her experience in both hospital and community settings, she has developed a desire to support all sectors of health care with innovative models to drive improvement. Kelly earned a certificate from NC State University in Lean Healthcare and a certificate from The University of Virginia in Business Strategy. She completed a dual Masters program, earning a Masters in Business Administration and Masters in Health Administration from Pfeiffer University, and has a BS in Sports Medicine from Lynchburg College.
Vice President for Clinical Programs
Claudette is a Registered Nurse with over 43 years of nursing experience, in positions ranging from staff nurse to director, as well as a project manager and system analyst in Information Technology. Claudette’s nursing experience includes hospital inpatient settings, as well as community health settings. In addition to her role as VP of Clinical Programs, Claudette also is the President of Partnership for Community Care (P4CC), a non-profit organization that provides population health management services to over 118,000 Medicaid and uninsured patients in three counties. Claudette also serves as the Clinical Director of 1st Choice Medical Staffing & Home Care, LLC. She has been the Congregational Nurse in her church and volunteers for various health events. Claudette received her Masters Degree in Nursing from New York University and her undergraduate degree in Nursing from North Carolina Central University.
Art Kelley, MD
Chief Medical Officer
Dr. Kelley is a board-certified child, adolescent and adult psychiatrist with 43 years of experience. Dr. Kelley has worked in academic settings, public psychiatric organizations and private practice. Since 2012, he has been a physician executive with Partnership for Community Care and more recently with Northwest Community Care. He has particular interest in the integration of mental health care into primary care. One of the most rewarding experiences of his professional career has been serving as a psychiatric consultant to a primary care clinic using a collaborative care model. Dr. Kelley believes there are great gains to be made in the care of patients using integrated care models, while at the same time “bending” the cost curve in health care. He has published articles in peer reviewed journals in the area of adolescent depression and has served as the President of the NC Council of Child and Adolescent Psychiatry and the NC psychiatric Association. He is a graduate of the West Virginia University School of Medicine and completed his psychiatric residency training at the same institution.
Chief Financial Officer
Donna is a Certified Public Accountant (CPA) with over 20 years of accounting experience. She has experience in public accounting for not-for-profits,and for-profit organizations, including 10 years of health care financial management experience. Donna also serves as the Director of Finance and Administration for Partnership for Community Care (P4CC) and as Director of Finance for Northwest Community Care Network. She oversees the financial stability of the organizations in a10 county region, which includes 258,000 enrollees in Medicaid and uninsured programs. She enjoys being able to touch peoples’ lives even if it is through an indirect method. Donna received her graduate and undergraduate degrees in accounting from the University of North Carolina at Greensboro. She has also obtained the Chartered Global Management Accountant (CGMA) designation.
Michealle L. Gady
Chief Strategy Officer
Michealle takes years of health law and policy experience and combines it with a spirit of enthusiasm for every project she takes on. Her experience bringing strategic and thought leadership to both public and private sector organizations across the globe allows her to provide expertise to Emtiro Health to successfully achieve its strategic objectives. In addition to her role as Chief Strategy Officer for Emtiro Health, she is also President of Atromitos, LLC. Throughout her professional career, Michealle has learned to balance competing forces to succeed during times of transformation and change. Michealle earned her Juris Doctor from Quinnipiac University School of Law with a certificate in Health Law and her Bachelor of Science in Rehabilitation Services from Springfield College.
Chief Compliance Officer
Tina is a health law attorney with over 9 years’ experience implementing and monitoring regulatory compliance programs across various settings. As a former Assistant Attorney General with the North Carolina Department of Justice and, most recently, Executive Director of a small strategic consultancy firm, her clients have included state agencies, academic research organizations, and various health care providers. In addition to a JD, Tina has a Master’s in Public Health (MSPH) from UNC Gillings School of Global Public Health where her thesis focused on organizational readiness and the transition towards value based care in skilled nursing facilities. Tina is an active member of the NCBA Health Law Council, has served on a number of workgroups for the Towards Accountable Care Consortium, and volunteers with WellKeepers a non-profit focused on mental health and developing tools to reduce social isolation. A native North Carolinian and “triple Tar Heel,” Tina is committed to building bridges across disciplines to improve the quality and availability of health services for all North Carolinians.
Chief Operating Officer
Neal is an innovative business leader and a clinical pharmacist with over twenty-eight years of experience in hospital pharmacy, retail pharmacy, primary care, pharmacy benefit management, specialty pharmacy, academia, and population health. Prior to joining Emtiro Health, Neal served as both the Director of Pharmacy and the Deputy Director of Operational Performance at Northwest Community Care Network. Neal has a particular interest in promoting lifestyle medicine as a primary intervention for the prevention and treatment of chronic disease. He is committed to supporting community pharmacists and primary care providers as they navigate the move to value-based, innovative models of care. Neal earned his BS and Doctor of Pharmacy degrees from the University of North Carolina at Chapel Hill. He is active in the local pharmacy community and currently serves as Vice President of the Northwest Pharmacists Association.